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MGT201A Business

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Course Code: MGT201A
University: Torrens University

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Country: Australia

Question:
Develop a stakeholder analysis for your example project. Identify asmany stakeholders as you can using Exhibit 5.3. List stakeholders by name and titlewhere possible. Then prioritize the listed stakeholders as in Exhibit 5.4. Be very specificregarding what each stakeholder is interested in. Recognize some stakeholders may have an interest in multiple aspects of the project process or results. Create a Stakeholder Matrix (register) like exhibit 5.6.2. Describe the activities you are using to build relationships both within your core team and with other stakeholders. Create a project decision-making guide for your List specific examples of decisions to the extent you can.3. Create a stakeholder engagement assessment matrix like Exhibit5.8.4. Develop a communications matrix for your project like Exhibit 5.11. Be sure to use considerations in Exhibit 5.10 for ideas regarding purpose, structure, method, and timing for each communicationneed.
5. Document a project meeting with an advance agenda, meeting minutes, issues log, and Plus Delta form of evaluation like Exhibits 5.13 through 5.16. As you are not actually hosting the meeting, this is more of a role play whereby you anticipatewhom would be involved and what issues such meetings might bring up.*The below tables serve as tools for outlining your stakeholder analysis and engagement strategy. They are samples of analysis tools and so you are expected to customize them to the unique needs of your particular project
Answer:

Every construction project of an organization is used for development of a particular structure or a building. Construction projects are the mixture of the process which includes the tangibly assembling as building or an infrastructure (Hardin & McCool, 2015). The construction projects are not a single project, this projects holds various types of small projects also or mini projects. In a successful construction project it must be executed by using an effective planning and in a cost-effective manner. All of the construction project requires some elements which are the most important for successful completion of a project. This elements are the logistics scheduling, building materials and safety of the construction site.
In this document the selected project is a hospital construction project. For the proper evaluation of the project a stakeholder analysis plan will be developed for the selected project. Following that activates will be described which are required for the building relationship with the core team. Next stakeholder engagement assessment matrix will be developed and also the communication matrix will be also developed. Further, project meeting document will be created in this document.
1. Stakeholder analysis for the project:

Project stakeholder analysis of hospital construction project

 

Internal

External

Affected by project process

Craft:
· Site Joiner
· Shop fitter
· Wood machinist
· General construction
· Roofer
· Scaffolder
· Plant Mechanic
· Labourer
· Bricklayers
· Ceiling Fixer
· Thatcher
· Plasterer
· Steel erectors/structural
· Painter and Decorator
· Demolition Operative
· Plant Operator
Technical:
· Architectural Technician
· CAD operator
· Construction Technician
· Civil Engineer
· Plant Technician
· Roofing Technician
· Estimator
· Buyer
Statutory authorities:
· Planning authorities
· Transport and Infrastructure
· Coastal Authorities
·  Building Control
department:
· Emergency services
· Pressure groups
· Trade associations
· Suppliers
· Marketing Procurement
· Regulatory authorities
Professional group:
· Project Manager
· Architects
· Building Surveyor
· Site Foreman
· Planner
· Quantity Surveyor
· Geospatial Modeller
· Construction Manager
· Hydrographic Surveyor
· Site Supervisor
·  Structural Engineer
· Town Planner
· Contracts Manager
·  Managing Director
·  Chairman
· Facilities Manager
·  Commercial Manager
Investor in the project
Medical team:
· Doctors
· Dieticians
· Discharge Co-ordinators
 
Non-medical team:
· Nurses
· Domestic Staff
· Receptionist Staff
· Security
· Ward Clerks
· Ward Managers
 
 

· Local, and National authorities and governments
· Social Services
· Special interest group
· Union
· Competitors
· Environmental
· Environmentalists
· Local communities
· The general public
· Interests groups
· Regulators
· Real estate owners
· Nearby residents
· Trade and industry

Affected by project results

 
· Investor
· Internal customer
· Craft
· Users

· Client
· Competitors
· Special interest group
· Public
· Doctors

 

 

WHAT IS IMPORTANT TO THE STAKEHOLDER

STAKEHOLDER

STAKEHOLDER

STAKEHOLDER

POWER

PROEJCT MANGER

SPONSOR

 

INTEREST

PROEJCT MANGER

TECHNICAL TEAM

 

INFLUENCE

PROEJCT MANGER

TEAM LEADER

 

IMPACT

ALL THE INTERNAL STAKLEHOLDER

 

EXTERNAL STAKEHOLDER

URGENCY

PROEJCT MANGER

SPONSOR

TEAM LEADER

LEGITIMACY

PROEJCT MANGER

SPONSOR

EXTERNAL STAKEHOLDER

TOTAL

6

5

3

PRIORITY

KEY

KEY

OTHER

 
STAKEHOLDER MATRIX

INTEREST IN PROEJCT

STAKEHOLDER
PRIORITY

PRIORITY

MITIAGATION STRATEGY

POWER

PROEJCT MANGER ,SPONSOR

Key

Assess the requirement

INTEREST

PROEJCT MANGER,TECHNICAL TEAM

Key

Improvement throughout the project

INFLUENCE

PROEJCT MANGER, TEAM LEADER

Other

Take input and assess properly in terms of project goal and objective

IMPACT

ALL THE INTERNAL STAKLEHOLDER , EXTERNAL STAKEHOLDER

Key

Improvement throughout the project

URGENCY

PROEJCT MANGER, SPONSOR , TEAM LEADER

Key

Create proper schedule and modify as required with approval from the stakeholders

LEGITIMACY

PROEJCT MANGER, SPONSOR , EXTERNAL STAKEHOLDER

Key

Assess issues, opportunity for improvement and integrate with project

2. Activities for building stakeholder relationship:

PROJECT DECISSION MAKING GUIDE

METHOD

WHEN

Decision taken by sponsor

Critical decision is needed for project
Project requires huge financial investment
Project requires large financial planning

Decision provided by project manager

Project requires critical decision and modification is not possible in the tie schedule

Decision take  by functional manger

Project requires detailed input regarding project functioning for designing plan for project progress

Discussion between core teams and decision taken by project manger

Project requires core team value for effective execution of the project

Involvement of core technical team

Technical details plays an key role for project integration and execution

Recommendation provided by one or two team members

Detailed investigation is required and team value plays a critical role for project success

Decision taken by one or two team members

Detailed investigation is required, however no need for team input

3. Stakeholder engagement assessment matrix:

STAKEHOLDER ENGAGEMENT ASSESSMENT MATRIX

Stakeholders

Unaware

Resistant

Neutral

Supportive

Leading

Craft team

B

 

 

 

 

Technical team

 

 

A

B

 

Medical team

 

A

 

 

 

Non-medical team

 

 

C

 

B

Project investor

 

C

 

B

 

Statutory authorities

 

 

 

 

 

Departmental team

B

 

 

 

 

Local, and National authorities and governments
 

 

A

 

 

B

Environmentalists
Local communities
 

C

 

 

B

 

The general public
Interests groups
 

 

 

B

 

 

Real estate owners
 

 

B

 

A

 

Nearby residents
 

 

B

 

A

 

Trade and industry
 

 

 

A

 

 

Social Services
 

 

 

 

C

 

Environmental regulators
 

 

 

B

B

 

Special interest group
 

 

 

C

 

 

Union
 

 

B

 

A

 

Competitors
 

 

B

 

 

 

4. Project communication matrix

PROJECT COMMUNICATION MATRIX

Stakeholder

Learn from

Share with

Timing

method

Owner

Project team (crafts team, technical team, professional group  )

Mistakes and priority

Detailed status of the project including Proper schedule for the project, cost for the project, risk analysis and mitigation plan and project quality and control measures and overall project progress
 

Weekly

Email, intranet, push message

Team leads

Project team (crafts team, technical team, professional group  )

Mistakes and priority

Collaboration

As required by the project

Email, intranet, push message

Team leads

Project team (crafts team, technical team, professional group  )

Requirement and progress of project

Collaboration

Every alternative week

Meeting

Project manager

Sponsor and investor

Mistakes and priority

Approval for the project

as required  

Email/voice mail

Project manager

Sponsor and investor

Mistakes and priority

Project status

Monthly

Meeting

Project manager

Vendors

Requirement and priority

Detailed project status

Weekly  

Email

Project manager

Vendors

Project progress and success

Collaboration

As required

Email

Project manager

5. Project Meeting Plan:

Project Meeting Agenda

Project Team: Architects. Date: 16/11/18 Time: 11:00 am. Place: Sydney, Australia
PURPOSE: Review of design plan of the hospital.
Topic                                                        Person                                                       Time
Review Agenda                                        James Smith                                               2 min
Summary                                                  David Jones                                                5 min
Meeting Evaluation                                  Grace Williams                                          2 min

 

Project Meeting Minutes

Project Team: Architects. Date: 17/11/18 Time: 11:00 am.
Members Present: David Jones, James Smith, Grace Williams, Luke Brown, Jackson Wilson, Erin Tylor and Chris Johnson.
Decision Made: The hospital will be constructed with fire-resistive design.
Issues Log:
Resolved Issues: Communication gap between the design team and the architect team.
New Issues: Bad organizational structure.
Action Item                                     Person responsible                              Completion Date
Productivity Increment                     Luke Brown                                          5/12/18
Contractor Selection                         Chris Johnson                                       12/12/18
Granting Permission                         Erin Tylor                                             28/11/18
Site Evaluation                                 Grace Williams                                     25/11/18
Meeting Evaluation:
From the meeting it has been evaluated that the construction of the building project will follow the fire-resistive design. The fire resistive design will make the hospital less vulnerable to the fire (Zhang & Li, 2015). This decision has been made because there are various past fire cases in hospitals. The previous resolved issues and the new issues in the project is discussed. Some actions which are needed for the project is described in the meeting.

 

Project Issues Log

Open Issues

Name

Date Opened

Originator

Potential Impact

Progress

Governmental Objection

5/8/18

State Government

Delay in project

Government will send approve letter within two weeks

Increased Project Cost

9/9/18

Project Delay

Financial problems

Meeting with the stakeholders has been done and the project budget approval will be done within one month.

Unpaid Workers

15/10/18

Financial Problems

Temporary halt of the project

Half of the payments has been done, after full payment the project will execute normally.

Closed Issues

Name

Date Opened

Originator

How Resolved

Date Closed

Communication Gap

5/8/18

Team management

Follow up has been taken of the team members

14/9/18

New Technology Implementation

5/8/18

Engineer Team

Proper training has been given

7/9/18

Height Related Safety issue

9/10/18

Construction Team

Proper caging has been done in the outer portion of the building.

20/9/18

 

Project Meeting Plus-Delta Evaluation

 

+

Δ

The project meeting was well organised as all the risk factors of the projects are evaluated in the meeting and the mitigation technique has been assessed in the meeting (Alarcón, 2014). There are some project issues which are opened. The progress of mitigation of those risks has been assessed. Also, how the other issues has been closed is assessed. In the next meeting discussion about this risks can be continued.

The project can be improved by previously assessing the risks related with the project. In this meeting the design team and the engineering team can be included for better collaboration among them (Tenera & Luís Carneiro, 2014). This might be improved the overall performance of the project.  

Conclusion:
From the above discussion it can be concluded that the project plan development is very much essential for competition of a project effectively. In this document the considered project is the hospital construction project. To develop a project plan effectively stakeholder analysis has been done in this document. Following that activities for relationship building is described. Stakeholder engagement matrix has been also done in this document. Further, a communication matrix and a document for the project meeting has been successfully developed.
References:
Alarcón, L. (2014). Lean construction. CRC Press.
Andriof, J., Waddock, S., Husted, B., & Rahman, S. S. (2017). Unfolding stakeholder engagement. In Unfolding stakeholder thinking (pp. 19-42). Routledge.
Bourne, L. (2016). Stakeholder relationship management: a maturity model for organisational implementation. Routledge.
Hardin, B., & McCool, D. (2015). BIM and construction management: proven tools, methods, and workflows. John Wiley & Sons.
Kerzner, H., & Kerzner, H. R. (2017). Project management: a systems approach to planning, scheduling, and controlling. John Wiley & Sons.
Missonier, S., & Loufrani-Fedida, S. (2014). Stakeholder analysis and engagement in projects: From stakeholder relational perspective to stakeholder relational ontology. International Journal of Project Management, 32(7), 1108-1122.
Ruesch, J., Bateson, G., Pinsker, E. C., & Combs, G. (2017). Communication: The social matrix of psychiatry. Routledge.
Svejvig, P., & Grex, S. (2016). The Danish agenda for rethinking project management. International Journal of Managing Projects in Business, 9(4), 822-844.
Tenera, A. M. B. R., & Luís Carneiro, P. (2014). A Lean Six Sigma (LSS) project management improvement model. SELECTED PAPERS FROM THE 27TH IPMA (INTERNATIONAL PROJECT MANAGEMENT ASSOCIATION), 912-920.
Zhang, Q., & Li, V. C. (2015). Development of durable spray-applied fire-resistive engineered cementitious composites (SFR-ECC). Cement and Concrete Composites, 60, 10-16.

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