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MBA41 Strategic Project Management

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MBA41 Strategic Project Management

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Course Code: MBA41
University: Kaplan University

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Country: United States

Question:
You are required to read a case study based on a fictional company and prepare a Statement of Work (SOW) based on the information contained in the case study.The case study will be provided to you in due course.You will be required to include a minimum of 15 references in your Statement of Work at least 5 of which must come from academic journals or textbooks. 
Answer:

This report has depicted the scenario of an arbitrary contractor providing support facilities for the construction company in Australia namely, Pashendale Holdings Ltd (PHL).  PHL had been planning to improve their level of consumers’ service and marketing and this consisted of a multi-tier approach to increasing the market share by acquiring new clientele. In order to achieve, the organization had developed a website redevelopment project, which had been approved by the current CEO of the organization, Virna Pashendale.
Project Scope
            As stated by Mir and Pinnington (2014), project scope defines the deliverables, schedule, milestone, assumptions, constraints and objectives. The key milestones and deliverables in the project are defined by the scope. In this project, a website will be designed for Pashendale Holdings Ltd, which will enable them to enhance the marketing and consumer services.
Project Objectives           
            The purpose of redeveloping the existing website was development of a new website that is rich in content comprising of client testimonials, other industry information, an affiliate network platform, recent company news, and new building developments. However, the organization wished to develop the website having a user-friendly interface for the clients. The website has to be as such that it facilities the company to work more closely to the clientele and provide better solutions.
Project out of scope
            This defines the variables that will lie outside the scope of the study which means that the factors that has been avoided due to shortage of time and budget constraint (Svejvig and Andersen 2015). This project has not included any work that is related to the intranet site of Pashendale Holdings Ltd. This is the reason that the organization will be using contractors having adequate resources for building, designing, implementing and testing the new software. This can be considered as one of the limitation or constraint for the project.
Work Requirements
Project deliverables
            The outcome in the diverse phase of the project that needs to achieved in order to ensure the success of the project is known as the project deliverables (Hornstein 2015).  Project deliverables comprises of both the output and input of each of the phases. The deliverables of the project are as follows:

Task Name

Duration

Start

Finish

New Website Design

74 days

Wed 8/29/18

Mon 12/10/18

1.0 Planning Phase

6 days

Wed 8/29/18

Wed 9/5/18

2.0 website design contractor selection review process

7 days

Thu 9/6/18

Fri 9/14/18

3.0 Execution phase

21 days

Fri 9/21/18

Fri 10/19/18

3.2 Develop testing plan

14 days

Tue 10/2/18

Fri 10/19/18

4.0 Implementation Phase

27 days

Mon 10/22/18

Tue 11/27/18

5.0 Training phase

31 days

Mon 10/22/18

Mon 12/3/18

6.0 Conversion phase

5 days

Tue 12/4/18

Mon 12/10/18

Project Milestone
            As opined by Joslin and Müller (2015), project milestones are tasks having zero duration allotted to them and they signify the progress of the project throughout the overall timeline of the project. The effective execution of the project is dependent on the development of the key milestones. The key milestones facilitates in analyzing the progress report effectively and the key milestones in this project are as follows:

Task Name

Duration

Start

Finish

Milestone 1: Statement of work developed

0 days

Wed 9/5/18

Wed 9/5/18

Milestone 2: Contractor selected

0 days

Fri 9/14/18

Fri 9/14/18

Milestone 4: Website implemented

0 days

Tue 11/27/18

Tue 11/27/18

Milestone 4: training phase completed

0 days

Mon 12/3/18

Mon 12/3/18

Milestone 6: Project completed

0 days

Mon 12/10/18

Mon 12/10/18

Schedule/Milestones
            Todorovi? et al. (2015) states that summary schedule describes all the activities with each of the phases along with the time allotted to each of the task. This means that the project provides the overview of the start and end of each of the activity and the overall outline of the project. In this current project, the project will commence on 29th July, 2018 and will be completed by 10th December, 2018.

Task Name

Duration

Start

Finish

New Website Design

74 days

Wed 8/29/18

Mon 12/10/18

1.0 Planning Phase

6 days

Wed 8/29/18

Wed 9/5/18

1.1 Gather requirements

1 day

Wed 8/29/18

Wed 8/29/18

1.2 Establish metrics

1 day

Wed 8/29/18

Wed 8/29/18

1.3 Develop document of website design

2 days

Thu 8/30/18

Fri 8/31/18

1.4 Sent for approval

1 day

Mon 9/3/18

Mon 9/3/18

1.5 Discuss changes required

1 day

Tue 9/4/18

Tue 9/4/18

1.6 Develop final design

1 day

Wed 9/5/18

Wed 9/5/18

Milestone 1: Statement of work developed

0 days

Wed 9/5/18

Wed 9/5/18

2.0 website design contractor selection review process

7 days

Thu 9/6/18

Fri 9/14/18

2.1 Identify the suitable contractors

2 days

Thu 9/6/18

Fri 9/7/18

2.2 Shortlist suitable contractors

2 days

Mon 9/10/18

Tue 9/11/18

2.3 Choose the most appropriate contractors

3 days

Wed 9/12/18

Fri 9/14/18

2.4 Milestone 2: Contractor selected

0 days

Fri 9/14/18

Fri 9/14/18

3.0 Execution phase

21 days

Fri 9/21/18

Fri 10/19/18

3.1 Website coding

7 days

Fri 9/21/18

Mon 10/1/18

3.2 Develop testing plan

14 days

Tue 10/2/18

Fri 10/19/18

3.2.1 Conduct testing at contractor’s lab

5 days

Tue 10/2/18

Mon 10/8/18

3.2.2 Conduct testing of beta release

5 days

Tue 10/9/18

Mon 10/15/18

3.2.3 resolve coding and site issues

3 days

Tue 10/16/18

Thu 10/18/18

3.2.4 Compile testing report

1 day

Fri 10/19/18

Fri 10/19/18

3.5 Milestone 3: Website design review

0 days

Fri 10/19/18

Fri 10/19/18

4.0 Implementation Phase

27 days

Mon 10/22/18

Tue 11/27/18

4.1 Implement the new website

10 days

Mon 10/22/18

Fri 11/2/18

4.2 Check for issues

10 days

Mon 11/5/18

Fri 11/16/18

4.3 Modify the website

7 days

Mon 11/19/18

Tue 11/27/18

4.4 Milestone 4: Website implemented

0 days

Tue 11/27/18

Tue 11/27/18

5.0 Training phase

31 days

Mon 10/22/18

Mon 12/3/18

5.1 Develop training programs

4 days

Mon 10/22/18

Thu 10/25/18

5.2 Sent for approval

1 day

Fri 10/26/18

Fri 10/26/18

5.3 Train the employees

23 days

Mon 10/29/18

Wed 11/28/18

5.4 Provide weekly update

3 days

Thu 11/29/18

Mon 12/3/18

5.5 Milestone 4: training phase completed

0 days

Mon 12/3/18

Mon 12/3/18

6.0 Conversion phase

5 days

Tue 12/4/18

Mon 12/10/18

6.1 Provide associated documents

2 days

Tue 12/4/18

Wed 12/5/18

6.2 Present project closure report

1 day

Thu 12/6/18

Thu 12/6/18

6.3 Complete project requirement checklist

1 day

Fri 12/7/18

Fri 12/7/18

6.4 Remove 24*7 support

1 day

Mon 12/10/18

Mon 12/10/18

6.5 Milestone 6: Project completed

0 days

Mon 12/10/18

Mon 12/10/18

 

Task Name

New Website Design

   1.0 Planning Phase

      1.1 Gather requirements

      1.2 Establish metrics

      1.3 Develop document of website design

      1.4 Sent for approval

      1.5 Discuss changes required

      1.6 Develop final design

   Milestone 1: Statement of work developed

   2.0 website design contractor selection review process

      2.1 Identify the suitable contractors

      2.2 Shortlist suitable contractors

      2.3 Choose the most appropriate contractors

   2.4 Milestone 2: Contractor selected

   3.0 Execution phase

      3.1 Website coding

      3.2 Develop testing plan

         3.2.1 Conduct testing at contractor’s lab

         3.2.2 Conduct testing of beta release

         3.2.3 resolve coding and site issues

         3.2.4 Compile testing report

   3.5 Milestone 3: Website design review

   4.0 Implementation Phase

      4.1 Implement the new website

      4.2 Check for issues

      4.3 Modify the website

      4.4 Milestone 4: Website implemented

   5.0 Training phase

      5.1 Develop training programs

      5.2 Sent for approval

      5.3 Train the employees

      5.4 Provide weekly update

   5.5 Milestone 4: training phase completed

   6.0 Conversion phase

      6.1 Provide associated documents

      6.2 Present project closure report

      6.3 Complete project requirement checklist

      6.4 Remove 24*7 support

   6.5 Milestone 6: Project completed

 

Task Name

Resource Names

Cost

New Website Design

 

$196,120.00

1.0 Planning Phase

 

$12,600.00

1.1 Gather requirements

System Developer, System Engineer, Testing Engineer

$1,360.00

1.2 Establish metrics

System Developer, System Engineer, Testing Engineer

$1,360.00

1.3 Develop document of website design

System Developer, System Engineer, Testing Engineer

$2,720.00

1.4 Sent for approval

Team manager

$600.00

1.5 Discuss changes required

Advisors ,Chief Marketing Officer, Team manager

$2,600.00

1.6 Develop final design

Advisors ,Chief Marketing Officer, System Developer, System Engineer, Team manager, Testing Engineer

$3,960.00

Milestone 1: Statement of work developed

 

$0.00

2.0 website design contractor selection review process

 

$14,000.00

2.1 Identify the suitable contractors

Advisors ,Chief Marketing Officer

$4,000.00

2.2 Shortlist suitable contractors

Advisors ,Chief Marketing Officer

$4,000.00

2.3 Choose the most appropriate contractors

Advisors ,Chief Marketing Officer

$6,000.00

2.4 Milestone 2: Contractor selected

 

$0.00

3.0 Execution phase

Component cost 1[1]

$92,760.00

3.1 Website coding

System Developer, System Engineer, Testing Engineer

$9,520.00

3.2 Develop testing plan

 

$13,240.00

3.2.1 Conduct testing at contractor’s lab

System Engineer, Testing Engineer

$4,800.00

3.2.2 Conduct testing of beta release

System Engineer, Testing Engineer

$4,800.00

3.2.3 resolve coding and site issues

Testing Engineer

$1,680.00

3.2.4 Compile testing report

System Developer, System Engineer, Team manager, Testing Engineer

$1,960.00

3.5 Milestone 3: Website design review

 

$0.00

4.0 Implementation Phase

Component cost 2[1]

$60,120.00

4.1 Implement the new website

System Developer, System Engineer, Testing Engineer, Team manager, Advisors ,Chief Marketing Officer

$39,600.00

4.2 Check for issues

Testing Engineer, Team manager

$11,600.00

4.3 Modify the website

Testing Engineer

$3,920.00

4.4 Milestone 4: Website implemented

 

$0.00

5.0 Training phase

 

$13,640.00

5.1 Develop training programs

Trainer

$1,760.00

5.2 Sent for approval

Trainer

$440.00

5.3 Train the employees

Trainer

$10,120.00

5.4 Provide weekly update

Trainer

$1,320.00

5.5 Milestone 4: training phase completed

 

$0.00

6.0 Conversion phase

 

$3,000.00

6.1 Provide associated documents

Team manager

$1,200.00

6.2 Present project closure report

Team manager

$600.00

6.3 Complete project requirement checklist

Team manager

$600.00

6.4 Remove 24*7 support

Team manager

$600.00

6.5 Milestone 6: Project completed

 

$0.00

Resource Overview

Name

Cost

Remaining Work

System Developer

$9,200.00

184 hrs

System Engineer

$13,200.00

264 hrs

Testing Engineer

$29,680.00

424 hrs

Chief Marketing Officer

$22,800.00

152 hrs

Advisors

$15,200.00

152 hrs

Trainer

$13,640.00

248 hrs

Team manager

$17,400.00

232 hrs

Project Risk Management

Type of risk

Risk Description

Probability

Impact

Risk reduction Strategy

Contingency Plan

 

 

High

Medium

Low

Performance

Cost

Time

 

 

Internal

Scope creep

yes

 

 

yes

yes

yes

In order to avoid the scope creep, continuous evaluation of the website has to be done so that slight change in the requirement can be identified. The website has to be tested at all phases.

The project manager can make use of the agile methodology instead of using the waterfall methodology, which will increase the flexibility of the project. This will also facilities in making the changes in the requirement at each of the phases of the project.

External

Delay in arrival of hardware and software

 

 

yes

yes

 

yes

In order to reduce this, the contractor has to make sure that they have all the available resources for commencing the project.

The contractors has to keep a buffer time so that even if there is a delay it could be taken into consideration into the time schedule.

Internal

Delay in approval

 

yes

 

yes

 

yes

The project manager will have to develop an effective communication plan so that effective communication between both the parties can be executed at all times.

A moderator wilk have to be assigned for managing and overlooking the meetings.

Acceptance Criteria
            In this current study, the acceptance criteria for the project will be necessary to draw conclusion that both the parties are satisfied and their commitments have been fulfilled. The acceptance criteria from the perspective of Pashendale Holding Ltd are developing the website as per the requirement and providing adequate training to the employees regarding the use of the website. On the contrary, form the perspective of the contractor, the contract should get the specified amount mentioned for the project and the adequate time. The contractor would only develop the website as per the given requirements and additional changes in the requirement later on the project is welcomed only if additional remuneration is being paid for it.
Acceptance
The contractor named below verifies that the terms of this Statement of Work are acceptable. The parties
Here to are each acting with proper authority by their respective companies.

Pashendale Holding Ltd

 

[Contractor company name]

Company name

 

Company name

 

 

 

Full name

 

Full name

 

 

 

Title

 

Title

 

 

 

Signature

 

Signature

 

 

 

Date

 

Date

References and Bibliography
Binder, J., 2016. Global project management: communication, collaboration and management across borders. Routledge.
Fleming, Q.W. and Koppelman, J.M., 2016, December. Earned value project management. Project Management Institute.
Harrison, F. and Lock, D., 2017. Advanced project management: a structured approach. Routledge.
Heagney, J., 2016. Fundamentals of project management. Amacom.
H.A., 2015. The integration of project management and organizational change management is now a necessity. International Journal of Project Management, 33(2), pp.291-298.
Joslin, R. and Müller, R., 2015. Relationships between a project management methodology and project success in different project governance contexts. International Journal of Project Management, 33(6), pp.1377-1392.
Kerzner, H. and Kerzner, H.R., 2017. Project management: a systems approach to planning, scheduling, and controlling. John Wiley & Sons.
Kerzner, H. and Kerzner, H.R., 2017. Project management: a systems approach to planning, scheduling, and controlling. John Wiley & Sons.
Kerzner, H., 2018. Project management best practices: Achieving global excellence. John Wiley & Sons.
Larson, E.W., Gray, C.F., Danlin, U., Honig, B. and Bacarini, D., 2014. Project management: The managerial process (Vol. 6). Grandview Heights, OH: McGraw-Hill Education.
Marchewka, J.T., 2014. Information technology project management. John Wiley & Sons.
Mir, F.A. and Pinnington, A.H., 2014. Exploring the value of project management: linking project management performance and project success. International journal of project management, 32(2), pp.202-217.
Nicholas, J.M. and Steyn, H., 2017. Project management for engineering, business and technology. Routledge.
Svejvig, P. and Andersen, P., 2015. Rethinking project management: A structured literature review with a critical look at the brave new world. International Journal of Project Management, 33(2), pp.278-290.
Todorovi?, M.L., Petrovi?, D.?., Mihi?, M.M., Obradovi?, V.L. and Bushuyev, S.D., 2015. Project success analysis framework: A knowledge-based approach in project management. International Journal of Project Management, 33(4), pp.772-783.

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