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CHC51712 Diploma Of Counselling

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CHC51712 Diploma Of Counselling

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Course Code: CHC51712
University: Australis College is not sponsored or endorsed by this college or university

Country: Australia

Section 1

Following are a set of questions that you need to answer as per the number of words allocated per each question.  This assessment requires short answers to the questions listed below.
1.Select and describe a recent experience during which you had strong emotions.  Identify at least three emotions, one action, and two thoughts that accompanied the experience.  Try to identify at least one cognitive distortion that you had in relation to the experience.  Write down the distortion.  Then using the techniques, you have used in CBT go through the steps of working with your distortion.  What new emotions and actions now seem available to you?  Make sure you upload any worksheets you used to assist you in this question.
2.Consider a behaviour that you would like to increase, decrease or change.  Develop a written treatment plan to help yourself make that change.  The treatment plan should include, but not necessarily be limited to, determining how to establish a baseline, setting specific goals, identify treatment strategies, establishing rewards or reinforcements, and specifying ways to track progress.
3.Describe how you would use ACT in treating a client who has presented with anxiety.
4.Externalization is an important technique in narrative therapy.  By placing the problem outside of themselves, people can be empowered to do something about it.  Think about a problem you have had over the years.  Imagine what it looks like. What colour is it? give it a name. Write a short autobiography from your problem’s perspective.
5.Briefly describe the historical development, underpinning concepts and principles and benefits and limitations from 5 counselling therapies.  Following are some ideas to choose from: 1.CBT2.ACT3.Motivational Interviewing4.Narrative Interviewing5.Resource Therapy6.Therapy of choice e.g. Solution Focused, Mindfulness 
6.Briefly describe how you could combine different therapies when working with a client to meet their needs.
7.What counselling therapy/therapies would you use to address the following issues or concerns that a client may present with.  You need to:a.Briefly describe the conditionb.Identify the counselling therapy you would use and write a sentence describing why you would use this counselling therapy.c.Choose three conditions or concerns from the following list:
Anxiety Family issuesGrief and lossParentingPregnancyRelationshipsSelf-esteemSocial isolationStress management
Section 2

TRICIATricia is a 30-year-old woman with three children; Jason aged 10, Louise aged 6 and Stephen aged 4.  Tricia has been with her partner for 15 years and describes her relationship with Peter as having a lot of conflicts which has been getting worse over the past 5 – 8 years, and she does not know what to do to change it.
Just after Jason was born Tricia’s partner, Peter threatened to leave, and Tricia said that she threated to commit suicide.  Which has been a pattern in their relationship she said that she had threatened suicide on several occasions whenever Peter says he is leaving or things get on top of her.
Tricia talks about how she feels likes she can swing from being tearful to angry to tearful in a matter of minutes, and she does not feel like she has any control over this.  She mentioned that the kids sometimes don’t know how to respond to her.
Tricia also mentioned that she had always wanted people to think well of her, even when she was a child.  She wanted their approval about how she looked, the people she had friends, what she did, what she ate and Peter.
Tricia is feeling very confused and overwhelmed.
1.From a case conceptualisation point of view what are the issues that you can identify that may be causing difficulties for Tricia?
2.If Tricia was your client how would you work with her: identify her needs and issues?b.identify practical goals?
3.Name and describe two counselling techniques would you use when working with Tricia, along with a brief reason as to why you would choose to use this technique.
Section 3

Following are a set of questions that you need to answer as per the number of words allocated per each question.  This assessment requires short answers to the ten questions listed below.  Where applicable a word count has been given for guidance for expected length of reply. 1.In your own words explain why communication is vital in the counselling relationship. 
2.In your words describe in detail the communication process when it is undertaken successfully. 
3.Name 5 barriers to communication and explain why these are barriers or communication breakdowns.  
4.Name and describe 2 negative responses that clients can have to communication barriers or breakdowns? 
5.Identify when questions are helpful in the counselling conversation? 
6.Describe the characteristics of an ‘open question’.  What words does an ‘open questions’ tend to start with and what information do these words tend to gather? 
7.Describe the characteristics of a ‘closed question’. What words does a “closed question” tend to start with and what responses do these words tend to generate? 
8.When a client first starts to tell their story there are 3 micro-skills that you can use to encourage and support them.  Name these 3 micro-skills provide a definition of what they are and give an example of how you might use them in a counselling conversation.
9.Describe the aims of counselling.  
10.Briefly describe the communication strategies you would use to build a therapeutic alliance with your client and to gather information.


Section 1
1.The other day I was travelling in the train from Sydney to Perth for my vacation. I was early in the station and was waiting eagerly for the journey to start. Once the train arrived, I boarded the train, got my luggage in order and decided to enjoy the journey. The day had started to end by the time the train rolled out of the station. As the night rolled deeper, my mind started to panic. Firstly, the vacant carriage aggravated my fear of the lonely traveler; I tried to make myself cozy and comfortable in the corner of my berth, looking out of the window to avoid the hallucination of the vacant carriage, which was aggravating my fear. It felt like the train might meet with an accident, after a certain tie I also started feeling that something might happen to me, I might be robbed or killed due to an encounter with any stranger. I wanted to face the situation and hence, went up to use the bathroom and take a brisk walk along aisle of the carriage, to my utter surprise I found myself walking briskly up and down the aisle several times, which I realized that it aggravated my anxiety even more than I had been experiencing before.  I eventually tried my best to remain calm but the rumbling noise and the empty compartment was difficult to bear.
From the experience I feel, I was Catastrophizing, which is actually the exaggeration of the negative thoughts that were bothering me. The vacant carriage was not even an actual problem, yet I was just stressing myself with exaggerated thoughts. The thought became so intense that I was unable to overcome them.
Through CBT, this cognitive distortion could be taken care of and several therapies might be applied to address this distortion, I feel validity testing would be most fruitful in this case (Heden 2018).
For the Validity testing procedures, I made a list of issues that validated my fears during the journey. The validity statements of my catastrophizing distortions are summed up as:

The carriage was empty, which triggered my fear.
The train was travelling in an unraveling speed that made me anxious.
There were very strange fellow passengers who might have harmed me.

The above validations do not justify my fear, which I later realized that those were just an exaggeration of my thoughts and I had been anxious due to the reasons, which do not validate my fear (Bach et al. 2016). The self-justification of the validations later made me believe that my fear and anxiety was only due to the exaggeration of my thoughts.
2.The behavior that I would like to change is the passive-aggressiveness within me. I mostly interact with a passive-aggressive manner and I feel I need to change this behavior within me and become more assertive in nature. The treatment plan below will guide through the process of the treatment and achieve the required results.
Background and patient history: Patient name; age; gender
Chief complaint:  Patient showed signs of reluctance to communicate.   
Establishment of base line:  The disorder as identified with DSM-IV manual (Armour, M?llerová and Elhai 2016).
Treatment measure used:  

Start a journal to keep an account of my passive aggression.
Accept the emotions and develop healthier emotional behavior.  

Short-term goals: 

Increase awareness of anger expression patterns.
Identify pain and hurt of past or current life that fuels anger.
Expression of anger in a controlled and assertive way.
Practicing a process of forgiveness of others and self to reduce anger.

Long-term goals:

Reduce the intensity, frequency, and feelings of anger and increase ability to recognize them and appropriately express them as required (Bach et al. 2016).
Develop an awareness of angry behavior and identify alternatives to aggressiveness.

Strategies of treatment:

Expression of anger in written form.
Assigning anger management classes and techniques
Clarifying the outbursts by empathizing with the incidents


Successful controlling of anger must be rewarded with self-rewards.
Giving own self a treat on neutralizing outburst or anger in situations.

3.ACT or Acceptance and Commitment Therapy is a recent treatment tool to treat anxiety. This therapy is generally applied to treat anxiety disorders, through which patients learn to cope with their struggle and their anxiety-related issues, take responsibility by accepting them, appreciate, and reflect on negative or depressing thoughts thereby changing them into positive outcomes. A patient with anxiety will be asked to express his anxiety and reasons for depression at first. Once they are clearly outlined, the patient will be made aware of the situation by explaining the scenario. With effective interaction, the patient will be conceived to accept the fact and face them.  I would try to instill more confidence in the patient by molding his/her thoughts through ACT since it instills more psychological flexibility and allows the mind to prepare for the worst situations by enhancing their will power (Castilho, Pinto?Gouveia and Duarte 2015).
4.Few years back I was bothered with a troubling person called Mr Dig, always attired in Blackish grey.  Mr Dig had a sulking sarcastic look, with extremely long and obnoxious nose and irritating eyes. The glances of Mr Dig were always very depressing and demotivating. He used pay a visit when I used to be all alone with myself. Mr Dig was very annoying with his instincts and never did he encourage me. He was always a pessimistic person nagging about the incapacities of my life. I at times wanted to be preoccupied to avoid Mr Dig, since he said he only pays visit to those who are lonely and alone with themselves. He even mentioned that he pays a regular visit to his companions, who are lonely and keeps them company, but the only price that is to be paid is to listen to his depressing stories about his companions, to whom he gives a depressing company
5.Among the various counselling therapies such as CBT, motivational interviewing, ACT, resource therapy, narrative therapy and others, the ACT or the acceptance and commitment therapy will be discussed.
The ACT is comparatively a newer concept of treatment and is categorized in the third wave or third generation of approaches to behaviorism (Safren 2013). Steven C. Hayes, an eminent psychologist of the University of Nevada, introduced this treatment therapy. It takes a different mode of approach than cognitive behavioral therapy.  The therapy has been derived from the classical approach of behavioral therapies and was later developed as a separate process of psychological treatment.
 The ACT teaches people to have a better control of their thoughts, inner feelings, emotions and other personal memories. ACT believes in accepting and embracing the drawbacks and crises and situations of an individual and thereby preparing a mechanism to address the insecure mind. It follows the principle of cognitive diffusion, acceptance and expansion, connection and contact and with the present moment, the observation of the self, clarification of values, and committed action (Öst 2014). ACT helps in creating a rich and a meaning full life and addressing the negative responses that trigger the crisis. It enables an individual to develop the psychological and behavioral skills required to deal with the negative thoughts and feelings in a way that has less influence and impact and over the person. It creates mental flexibility and increases the capacity of the mind to address the stress and crisis in an individual’s life. There are very few limitations to ACT, which might include that it is not very mechanically structured and freedom of interdisciplinary applications are permitted.
6.The development of various counselling techniques is due to their different degree of approach. The various therapeutic techniques cater to problems that are different in nature and require in addressing them. When a psychiatrist faces a critical case where the patient or the subject is showing signs of multiple mental distortions or behavioural disorders it might require the application of more than one therapeutic methods in assessing the cases, for example a person with obsessive compulsive disorder or borderline personality disorder and anxiety might not be treated with a single therapy. The amalgamation of several therapies will then help to address such cases to treat the patient. Again, when there is psychoanalysis is to be done, traditional CBT or ACT might be fruitful to provide effective results. Certain critical distortions and behavioral disorders cannot be treated completed with a single therapy and at times, a combination of several similar therapies provide better results (Prochaska 2013). Mostly cases like trauma and Passive aggressive personality disorder can be treated by combining techniques.
7.Anxiety: Anxiety is a situation where the subject is faced with tension, worries or an exaggeration of stressful thoughts. The therapeutic technique that is to be used to counsel patients with anxiety or stress is the Acceptance and Commitment Therapy or ACT. The ACT uses methods to analyze and address anxiety by accepting the reasons causing anxiety, allows the individual to face the issues, and commit to fight those (Semerari et al. 2014).
Self-esteem: Self-esteem refers to the individual’s self-worth or personal value that the individual gives to himself or herself. The psychological help is required for low self-esteem in an individual, and is generally treated with Cognitive Behavioral Therapy, or CBT. Since low self-esteem is attributed with depression. The CBT uses behavioral and cognitive techniques to understand and treat the symptoms of depression, this therapy deems fit to apply for the condition.
Social isolation: Social isolation occurs due to the fear of rejection or embarrassment from the society due to several reasons. This creates secondary depression and inferiority complex in an individual. This condition is supposedly treated with CBT techniques, which adequately addresses the behavioral change in an individual and fosters positive thought processes in the individual.
Section 2:
1.Tricia is suffering from several emotional issues. As she is going through tough time, she is finding it difficult to cope up with. However, she has the awareness about the fact that her problems needed to be addressed immediately and she needs professional help.  The difficulties that Tricia is facing include of fear, anxiety, low self-esteem and anger issues (MSI 2013). In addition, it is noticeable that as a child, Tricia was suffering from low self-esteem, as she has mentioned that she wished to have people’s approval and liking for her and what she used to do. That fact that her partner is not being supportive enough is causing great difficulties for her. She is in constant struggle in order to stop his partner from leaving. In her desperation, she is constantly threatening to commit suicide. This proves her desperation to run away from the reality. Moreover, she is unwilling to be self-sufficient and self-dependent.
2.Tricia is a person who is suffering from multiple issues and emotional turmoil. As narrated by her, her partner is unwilling to stay with her. This has led her to a feeling of insecurity and anxiety. She is anxious as well as suffering from low self-esteem. Hence, to solve her case and to help her, it is needed to understand and address her needs and issues at first (Baldwin et al. 2014). Tricia is aware of the fact that her emotional outburst is affecting her mental wellbeing as well as her children. However, the problem she is facing is of rationalizing her reactions and emotions. She is overpowered by insecurity and anxiety; she is not able to understand the necessity of rationalizing her behavior and most importantly controlling her emotional outbursts in front of her children. A fear of isolation is taking toll on her as well as on her family.
3.The major issues and problems that Tricia is facing can be diagnosed as self-esteem, anger issues and anxiety. Hence, to overcome these problems two therapeutic techniques can be taken (Cuijpers et al. 2014). The first and foremost thing that Tricia needs is to be pacified and relaxed. In order to do that, she needs to rationalize her emotions and her reactions. In this regard, journaling technique and validating technique are to be combined. By using these techniques, Tricia will be able to write down her feelings and to rationalize her reactions as a response of them. Journaling technique is used in order to give the person a better insight to his her own problem and the responses (Heden 2018). This initiates a change in the client. As Tricia has mentioned that, she has anger issues and her reactions cannot be foreseen by any of her family member and even by her, writing can help her. Writing and validating will relieve her tension to a great extent. Moreover, she can rationalize her reaction from the next time onwards.
Another therapeutic technique that can be used in this case is finding new opportunities so as to think positive (Khoury 2015). As Tricia is suffering from depression and anxiety for a long time, she should find new opportunities for her. She can be asked to think about few aspects and things in her life that she considers as positive. In this respect, she can be asked to write about or talk more about her children. Moreover, talking about her past achievements and happy memories help her in gaining self-esteem as well. Moreover, this technique also suggests buddying up (Marganska et al. 2013). To elaborate it furthermore, it can be said that the client is encouraged to talk and discuss her liking with another person who might be of similar taste and hence will like to work with her. Tricia can be encouraged to open up to more people. Having conversation with new people and sharing her ideas and views with them. As she will be able to generate new ideas and talk about new issues, it will eventually boost her confidence. In order to address her anxiety and fear issues, she should be asked to think about not only the positive things in her life, but also the positive things that happens to her each day (McCracken and Vowles 2014). Practicing this will help her to realize the positive aspects about herself. She will be able to understand the positive aspects. Dealing with anxiety and lower self-esteem will be easier for Tricia if she opts for these therapies
Section 3
1.Communication is one of the most important requirement to conduct the procedure of counseling. Especially, in the cases of relationship counseling, it is very much important that the counselor should have a sympathetic attitude towards the patient.  A councilor should play a supportive role while conducting sessions with the patients (Smith 2018). In order to do that the skill that is most required is the ability to listen. During the initial sessions, a counselor needs to provide support to the patient by conversing and listening to the problems that the patient is facing. While discussing the importance of communication in counseling, it should be kept in mind that communication is a procedure that not only encompasses verbal communication, but also non-verbal communication, body language and listening skills.
2.The entire process of communication can be divided into several sections. Communication as a process is formed of few components. In a proper counseling setting, these components can be applied in order to achieve a successful and fruitful conversation. However, before beginning any session, it is very important to provide the patient with a suitable setting (Linetzky et al. 2015). The next component in this process is observing the body language of the client. The next step towards the perfect conversation is adopting proper body language and observing the client. This makes the counselor aware of the acuteness of the situation. The questions that the counselor asks to the client is highly important in this context. In this context, it is also to be kept in mind that adopting proper tone and rhythm is the foremost criteria in order to have verbal communication with a person, who is going through psychological turmoil.
3.Interpersonal communication, especially the communication process that has to be adopted while having counseling sessions, is a complex process. The factors that can act as spoilers in communication are fear of criticism or judging, having skeptical approach, moralizing a person about an ideal behavior, failure in diagnosing the person’s behavior and avoiding concerns of others. Fear of being judged and criticized by others is the most prominent difficulty that is faced during counseling sessions (Erozkan 2013). The clients that opt for counseling sessions are insecure and in most of the cases, these patients suffer from low self-esteem. It is very common amongst the clients that they are skeptical regarding these sessions in the initial conversations. Moreover, it is found in many occurrences, the counselor is also having skeptical attitude towards the problems and the responses that a client has given. As a result of this skeptical attitude on part of the counselor, it is also possible for the person to idealize a response.
4.In the process of counselling sessions, the elements that affect any session to the most is negative responses from the end of the counselor. A counselor should always maintain a friendly and supportive role in order to carry out successful counseling sessions and to guide a person in need. However, many a times it is found that the counselor is not capable of maintaining that professional and sensible attitude (Leichsenring et al. 2013). It has been observed that at times, while listening to client’s situations or problems, the counselor takes a very critical stance. Making negative evaluation about any client or the situation he or she is dealing with, acts as an immediate breakdown of the entire communication process. However, it is also been noticed that while the counselor should maintain a sympathetic and responsible attitude, making too much of positive judgment also makes a negative impact on the mind of the client. It is a common trait amongst people suffering from any problems, that they cannot easily trust anybody. Hence, providing too much of positive responses can make them think that the counselor is not listening to properly or is not able to help.
5.Asking questions is a highly effective method of beginning conversation in a counseling session. It helps the clients to open up and recall their experiences and information. Asking proper questions can be proved as helpful to pinpoint and address the issues. Hence, it is very important to ask relevant and effective questions (Williams et al. 2013). In this regard, it is important for the counselor to identify and understand the nature of the client at the very beginning of the session. Hence, by having this understanding, the counselor can apply effective technique while asking questions. These questions can help the counselor to focus more on the problems and the current situation of the client.
6.An open-ended question have to be answered in an elaborative manner. As the name suggests, open-ended questions cannot have one or few words answers. Most often it is seen that asking questions with ‘how’, ‘what’, ‘when’, are the most effective ways of asking open-ended questions (Safren et al. 2013). The characteristics of open-ended questions are:

An open-ended question forces a person to reflect. In order to do so, the person needs to pause, think, and then answer.
More often, the answers of an open-ended question is personal feelings, ideas or opinions. They can no way be simple illustration of facts.
In order to ask an open-ended question it is to be kept in mind that questions that merely ask for description of a situation or facts, are to be avoided.
The question that can be answered quickly are to be avoided.

7.Another type of questions can be classified as closed ended questions; closed ended questions are those that have specific yes/no answers. The characteristics of close questions are:

Close questions can be answered with brief responses and these responses are very prompt and to the point.
These questions help the counselor in having to the point answers to have particular information of a situation (Manber et al. 2014).
Close-ended questions help the counselor to stay focused.
Close questions help the counselor to have a quick insight about the client’s response to a particular situation.

8.As they may not be aware of the entire process, the might feel apprehensive about having these sessions. In this regard, the efficiency and skills of the counselor are held as of high importance. These skills, adopted by a counselor, are termed as the micro skill. They are as follows:

Attending behavior is the first strategy that a counselor adopts is giving attention to the client and the person is speaking. An attentive behavior and is helpful in a session as it gives the chance to the counselor to encourage a client (Cuijpers et al. 2014). By being attentive, listening to the client properly and maintaining eye contact this can be achieved.
Another skill that has been termed as micro skill in counseling session is questioning. It helps the counselor to get a better insight of the situation and problems. By applying effective question asking methods, this can be achieved.
Confrontation is another micro skill that can be adopted. Contrary to the popular notion, confrontation in counseling refers to making the client aware about certain things and situations. Confrontation has three steps (Smith 2018). The first step requires understanding of message. The next step is making the client aware of the incongruities. The last and final step evaluating the methods applied.

9.The aims of counseling can be varied and have different perspectives as well. Hence, the aims of counselling can be segregated according to the various needs:

Counseling encourages behavioral change amongst the clients (Linetzky et al. 2015).
It improves the client’s capacity to maintain all relationships in a healthy manner.
Counselors help the clients to overcome any unpleasant situation and cope up with the problems in a better way.
Counseling also builds confidence amongst the clients. This in turn, helps them in the process of decision making.
Counseling helps the clients in their overall development.

10.In a counseling session, it is very important to build a rapport with the client. In order to do that a counselor need to employ certain techniques. Hence, it is also highly needed that a counselor has the ability to understand and interpretation of the client’s message (Erozkan 2013). It is monitored that many a times clients are apprehensive about these sessions, where they need to open up before an unknown person. Hence, the strategies that a counselor needs to obtain are:

Creating a friendly and amiable environment.
Having a body language that encourages student to open up to the counselor with more ease.
Having a sensible attitude and ability to listen to the problem of the clients is the most essential strategy that a counselor should employ.

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Course Code: SNM660
University: The University Of Sheffield is not sponsored or endorsed by this college or university

Country: United Kingdom

Critical reflection on the objective, design, methodology and outcome of the research undertaken Assessment-I
Smoking and tobacco addiction is one of the few among the most basic general restorative issues, particularly to developed nations such as the UK. It has been represented that among all risk segments smoking is the fourth driving purpose behind infections and other several ailments like asthma, breathing and problems in the l…
Australia Maidstone Management Business management with marketing University of New South Wales Masters in Business Administration 

BSBHRM513 Manage Workforce Planning
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Course Code: BSBHRM513
University: Tafe NSW is not sponsored or endorsed by this college or university

Country: Australia

Task 1
1.0 Data on staff turnover and demographics
That includes the staffing information of JKL industries for the fiscal year of 2014-15, it can be said that the company is having problems related to employee turnover. For the role of Senior Manager in Sydney, the organization needs 4 managers; however, one manager is exiting. It will make one empty position which might hurt the decision making process. On the other hand, In Brisba…

MKT2031 Issues In Small Business And Entrepreneurship
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Course Code: MKT2031
University: University Of Northampton is not sponsored or endorsed by this college or university

Country: United Kingdom

Entrepreneurial ventures
Entrepreneurship is the capacity and willingness to develop, manage, and put in order operations of any business venture with an intention to make profits despite the risks that may be involved in such venture. Small and large businesses have a vital role to play in the overall performance of the economy. It is, therefore, necessary to consider the difference between entrepreneurial ventures, individual, and c…
Turkey Istanbul Management University of Employee Masters in Business Administration 

MN506 System Management
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Course Code: MN506
University: Melbourne Institute Of Technology is not sponsored or endorsed by this college or university

Country: Australia

An operating system (OS) is defined as a system software that is installed in the systems for the management of the hardware along with the other software resources. Every computer system and mobile device requires an operating system for functioning and execution of operations. There is a great use of mobile devices such as tablets and Smartphones that has increased. One of the widely used and implemented operating syste…
Australia Cheltenham Computer Science Litigation and Dispute Management University of New South Wales Information Technology 


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