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BUSN19024 : Professional Resume

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BUSN19024 : Professional Resume

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BUSN19024 : Professional Resume

0 Download4 Pages / 841 Words

Course Code: BUSN19024
University: Central Queensland University

MyAssignmentHelp.com is not sponsored or endorsed by this college or university

Country: Australia

Question:
Identify a suitable position you can base your application documents upon. See the the files below for some suitable positions to use. If you wish to use another position you have identified yourself then download a copy of the advertisement, position description, or any other materials relating to the position (you will require this for inclusion in your portfolio). Send these documents to the Unit Coordinator for approval. The position should match the discipline you are studying.Portfolio one – Career planning and recruitment documents is due Friday 24 August (11:45 pm) and is worth 30% of your final grade for the course. Submit your portfolio contents as five separate documents. You may upload each document as it is completed. However, do not click the submit button until all portfolio items are uploaded. Ensure your documents meet the course standard by checking the study guide and examples provided on the Moodle site.
Answer:

Professional Objectives

Gain minimum 6 years of experience in the various positions related to IT support officer
Become the IT support service delivery manager of the company
Getting nominated to the board of directors of H&T Realty

Core Competencies

Effective communication skills
IT Support
Problem Solver
Innovative thinker
Practical knowledge
Result oriented
Motivated
Relationship builder

Occupational Experience

6 months internship in a reputed software management and IT support firm
3 months experience as a helpdesk agent in an IT firm

Education
Essential Skills

IT support and troubleshooting  both direct and remote
Understanding technical issues and resolving the same in quick duration
Strong knowledge of various operating systems
Essential knowledge of networking
Practical knowledge on VOIP and CCTV systems
Strong technical knowledge concerning wide ranges of hardware and gadgets such as, computers, laptops, routers, printers and other professionally used IT equipment
Strong knowledge of administration of Google G Suite
Effective skills in data backup
Strong knowledge of managing IT oriented work log
Effective gadget and IT equipment management skills
Strong perception of IT related gadgets and performance capabilities of various devices manufactured by different companies
Basic practical and theoretical knowledge of LAN, WAN, Routers, Firewalls, AC, AP
Strong knowledge of both Windows and IOS
Effective multitasking ability and task organization capability
Effective communication in English and good knowledge about Mandarin/Cantonese

Additional Skills

Motivated and inclined towards learning innovative things
Fast learner
Ability for effective practical application of knowledge
Identify minute problems and find their effective solutions
Helpful towards peers and subordinates
Motivated towards taking on new responsibilities and be effective in the same

Awards and Honors

Gold medalist in science project in school year 12
Best IT innovator award at college

Statement for addressing selection criteria
IT support and troubleshooting both direct and remote are one of the specialties that I have. Understanding technical issues and resolving the same in quick duration is one of the crucial requirements for the work and I will be able to effectively manage this responsibility. I have strong knowledge of various operating systems and this will help me to perform all the duties assigned to me through diligence and utmost effective implementation of knowledge. I have been able to garner essential knowledge of networking. This will be required in order to develop essential strengths in the given area. Practical knowledge on VOIP and CCTV systems is something that I have garnered through better participation in the practical classes at college. This is one of the essential strengths that have developed as the pursued course had a very good system for teaching the practical aspects of VOIP and CCTV systems. I was one of the best performers in the practical section of the work and I was able to garner significant expertise on the matter. My experience further improved when I went to the internship as a large part of my job was to check the effective functioning of the VOIP and CCTV systems. Strong technical knowledge concerning wide ranges of hardware and gadgets such as, computers, laptops, routers, printers and other professionally used IT equipment is also one of my very strong points. Since, a long time was spent by me towards effectively understanding the aspects of the IT industry, many of the crucial things became clear during this time. Familiarity with wide range of hardware and software is one of the crucially important requirements for excelling in the IT field and this is also the reason I have chosen this area of profession. I have relatively strong knowledge of administration of Google G Suite. Effective skills in data backup were garnered through the work experience and I was able to have strong growth in only a brief period of time. I effectively garnered strong knowledge of managing IT oriented work log. From a very long time I had effective gadget and IT equipment management skills. I used to have great skills with many gadgets. What works more to my favor is the fact that I was able to use a lot of devices and actually able to use several versions of the same device. For example- I was able to use smartphones and other gadgets with regards to their respective versions. This helped me to gather expertise in understanding the comparative values of the devices. I strongly believe this will help me garner significant professional mileage. This was mainly due to the fact that I was able I have efficient perception of IT related gadgets and performance capabilities of various devices manufactured by different companies. Basic practical and theoretical knowledge of LAN, WAN, Routers, Firewalls, AC, AP. Additionally, I have strong knowledge of both Windows and IOS. Effective multitasking ability and task organization capability. Moreover, effective communication in English and good knowledge about Mandarin/Cantonese. All the essential aspects that are required for the job role are present in me. I consider myself to be an optimally efficient person to be applying for the job. However, I am always poised towards learning new things and I will only get better through professional exposure.

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