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49131 Bridge Design
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49131 Bridge Design
0 Download3 Pages / 615 Words
Course Code: 49131
University: University Of Technology Sydney
MyAssignmentHelp.com is not sponsored or endorsed by this college or university
Country: Australia
Question:
Case Study of Schneider Electric’s “bridge Front Office” (bFO) Program. The case study document is provided in a separate pdf document. You are required to writea report that covers the following aspects
1.Provide an analysis of the business (eg. Domestic and international competitions, customer base and company finance etc) and technical environment (eg. IT infrastructure, internal IT skills and support structure etc) of Schneider Electric when it started the bfo program.
2.With reference to the case information, discuss the drivers or the reasons and the challenges for the program.
Answer:
Introduction
The Schneider electrics is one of the major organisation that works for the benefit of the customers. The organisation stated as an iron and steel company in the year of the 1836. In the present times there are been huge changes in the organisation that is helping the organisation to grow larger. In order to increases the sales force, the organization took some of the modern technological help. One of the use of the technology is the use of Business process platform deployment (Rosemann and vom Brocke 2015). The use of the bridge front office is one of the major solution for the orgasaition to handle the massive amount of the data that are processes by the organisation.
Business and technical environment
The use of the bridge front office helped the organisation in processing over 70 billion transactions a month which is trusted by over 2500 customers from all over the world. The BFO uses the technology of cloud computing for the process of processing the data. That is concept of the cloud computing helps in the process of enhancing the business (Wu et al 2015). The organisation holds a master database in the cloud servers which stores all the data of the customers and businesses.
Challenges for the program
Although, with the use of the business front office the sales force off the organisation increased but there are some major challenges that are faced by the organisation. One of the problem that was faced was the standardisation and customization challenge (Shkuda 2014). That is concept of the cloud computing helps in the process of enhancing the business. This was due to the huge diversity of the organisations and decisions were the major problems for the organisations. One of the other major problem that is often faced by the organisation is the reluctance of the sales engineers to share customer opportunity data (Windrum et al. 2016). The third and one of the major problem that is faced with the use of the BFO is to properly maintain the use data quality. The increase in the redundant data not only increases the size of the database also decreases the quality of the proper data analysis. In order to increases the sales force, the organization took some of the modern technological help. One of the use of the technology is the use of Business process platform deployment. Thus, the organisation must use proper measurements in order eradicate these problems and increase the sales of the organization.
Conclusion
The cloud also helps the organisation in handling the application like the ERP or the enterprise resource management techniques and others. This also helps the orgasaition in the progressive deployment of the sales, customer cares, services, marketing and the issues preventions. Thus it can be said that the use of the bFo and the cloud computing helps the organisation in every aspect of increasing the business processes and also helps the customers in calculating the data in a proper manner.
References
Rosemann, M. and vom Brocke, J., 2015. The six core elements of business process management. In Handbook on business process management 1 (pp. 105-122). Springer, Berlin, Heidelberg.
Shkuda, A., 2014. Housing the “Front Office to the World” Urban Planning for the Service Economy in Battery Park City, New York. Journal of Planning History, 13(3), pp.234-246.
Windrum, P., Schartinger, D., Rubalcaba, L., Gallouj, F. and Toivonen, M., 2016. The co-creation of multi-agent social innovations: a bridge between service and social innovation research. European Journal of Innovation Management, 19(2), pp.150-166.
Wu, D., Rosen, D.W., Wang, L. and Schaefer, D., 2015. Cloud-based design and manufacturing: A new paradigm in digital manufacturing and design innovation. Computer-Aided Design, 59, pp.1-14.
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